Vehicle Rental Terms & Conditions

1. Vehicle Availability & Booking
   
   
   • All vehicle rentals are subject to availability at the time of booking.
   • Confirmation of booking is only guaranteed upon full payment.
     
     
2. Rates & Invoicing
   
   
   • The total invoice includes the vehicle hire rate and all driver allowances.
     
     
3. Payment Policy
   
   
   • Full payment is required before the rental period begins.
   • Payment can be made via bank transfer or mobile money.
     
     
4. Fuel Policy
   
   
   • Vehicles are provided with a full tank of fuel at the start of the rental.
   • Clients must return the vehicle with a full tank.
     
     
5. Rental Duration & Additional Hours
   
   
   • Standard rental includes up to 14 hours of use within city limits.
   • Additional hours are available at an extra charge and must be arranged in advance.
   • Extended use beyond 14 hours without prior agreement will result in overtime charges.
     
     
6. Out-of-City Rentals
   
   
   • Out-of-city rentals must be booked at least 72 hours in advance.
   • Additional charges apply based on distance and duration.
   • Fuel, toll fees, and driver accommodation (if required) are the responsibility of the client.
   • Vehicles must be driven only on main roads and designated routes. Off-road driving is strictly prohibited unless pre-approved.
     
     
7. Driver & Usage Restrictions
   
   
   • All rentals come with a professional driver. Self-drive options are currently NOT available.
   • The vehicle is only to be used for the agreed purpose (e.g., city tours, airport transfers, business trips).
     
     
8. Cancellations & Refunds
   
   
   • Cancellations made 48 hours or more before the rental start date are eligible for a partial refund (subject to admin fees).
   • Cancellations made less than 48 hours before the rental start date are non-refundable.
     
     
9. Liability & Insurance
   
   
   • Sunset African Tours provides comprehensive insurance for the vehicle.
   • Clients are responsible for any damages caused by negligence, reckless behavior, or unauthorized vehicle use.
     
     
10. Breakdowns & Emergencies
    
    

• In the unlikely event of a breakdown, a replacement vehicle will be arranged as soon as possible.
• 24/7 customer support is available for emergencies.